Fans can change named users for season tickets for free

Yahoo Sports • 1 min read • Latest: Aug 20, 2026, 10:30 AM

Last updated Aug 20, 2026

Fans can change named users for season tickets for free

Summary

Due to an issue with the Vivaticket platform, changing the named user of season tickets will be free for those who purchased tickets on a Fidelity Card/WeAreOneCard or via the app in STANDARD mode. This update is set to take effect at 10:00 CEST tomorrow. The decision provides a temporary relief for season ticket holders amid technical difficulties.

Source Links

Yahoo Sports

Key Details

•Free named user changes apply to season ticket holders using specific payment methods.
•Change service begins at 10:00 CEST tomorrow.
•The action addresses recent platform issues with Vivaticket.
•Affected fans can adjust their ticket ownership without fees.

Latest Updates

10:30 AMYahoo Sports — Information for changing the named user of Season Tickets

What they're saying

"
For this match, due to an issue with the Vivaticket platform, changing the named user will also be free of charge for those who purchased their season tickets on a Fidelity Card/WeAreOneCard or via th...
— Yahoo Sports

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