Fans frustrated after World Cup resale tickets fail to transfer
Yahoo Sports • 1 min read • Latest: Jun 19, 2026, 4:50 AM
Last updated Jun 19, 2026
Many fans encountered issues with World Cup tickets purchased through resale sites, leading to frustrations during the tournament in Atlanta. Bina Ramroop, who bought tickets for her grandson's birthday, was left outside Mercedes-Benz Stadium as a scoreless draw unfolded between Spain and Cape Verde. StubHub and FIFA representatives cited technical issues and blamed each other for the failures in ticket transfers. Some fans also reported that sellers may not have had tickets available after selling, exacerbating the situation. FIFA has recommended purchasing tickets through its official resale marketplace, which imposes a surcharge.
- •Bina Ramroop couldn't enter the stadium despite purchasing $485 tickets.
- •Fans reported significant delays and cancellations from StubHub and other resale sites.
- •The match ended in a scoreless draw between Spain and Cape Verde.
- •FIFA advocates for purchasing tickets through its official marketplace.
- •StubHub blamed FIFA for poor technology and transfer problems.
- 4:50 AMYahoo Sports — Fans are fuming after World Cup tickets they bought through resale sites fall through
"Bina Ramroop broke down in tears when she realized she wasn't going to get the World Cup tickets she had bought for her grandson's 13th birthday. As thousands poured into Atlanta's Mercedes-Benz Stadium on Monday to see Spain face Cape Verde in what turned out to be a remarkable scoreless draw, Ramroop stood outside, increasingly stressed as she went back and forth for hours between StubHub representatives on the phone and FIFA representatives in the ticket booth. No one could figure out why the tickets Ramroop bought months ago on StubHub for $485 apiece couldn't be transferred from the original seller to the FIFA ticketing app.
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