Woman claims StubHub failed to deliver World Cup tickets for Houston game
Yahoo Sports • 1 min read • Latest: Jul 4, 2026, 1:00 PM
Last updated Jul 4, 2026
Lo Renee alleges that StubHub did not deliver her tickets for a FIFA World Cup match in Houston on July 4, 2026, and subsequently refused to issue a refund. She received notification from StubHub the night before the game that her tickets would not arrive, leading her to purchase replacement tickets through FIFA. Despite her claims that she was initially assured a refund, Renee says she is facing obstacles as StubHub claims the case was 'initially rejected' after the seller provided proof of delivery. StubHub is reportedly conducting a formal investigation into the matter.
- •Lo Renee bought FIFA World Cup tickets from StubHub.
- •Tickets were not delivered before the match on July 4, 2026.
- •Renee claims she was promised a refund that has not materialized.
- •StubHub cites seller proof of delivery as a reason for the refund denial.
- •Renee bought replacement tickets directly from FIFA to attend the game.
- 1:00 PMYahoo Sports — StubHub doesn’t deliver woman’s tickets to Houston FIFA World Cup game. Then they refuse to refund her: ‘The refund I was guaranteed’
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