World Cup ticketing issues arise for fans after StubHub app glitch
Yahoo Sports • 1 min read • Latest: Jun 26, 2026, 1:48 AM
Last updated Jun 26, 2026
Fans are facing problems with World Cup tickets purchased through StubHub due to a glitch in the app. College students Jason Thurston and Emi Watanabe bought $1,600 tickets for the Sweden-Japan match but were informed two days before their flight that their tickets were no longer available. StubHub offered replacement tickets but at a higher cost and in less desirable locations. The company attributed the issue to problems with the event organizer's ticketing system. Despite the setbacks, the couple remains focused on attending the game.
- •Couple bought $1,600 tickets for Sweden-Japan match.
- •Tickets cancelled two days before their flight.
- •StubHub offered pricier replacement tickets.
- •Issues linked to event organizer's ticketing system.
- •Fans advised to purchase from official sources.
- 1:48 AMYahoo Sports — Soccer fans' World Cup tickets vanish due to StubHub app glitch
"The couple bought $1,600 seats through StubHub in March for the Sweden-Japan World Cup match. Two days before their flight, they received a text message stating their tickets were no longer available. Here's how 7 On Your Side helped.
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