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NFL+ faces backlash over technical issues during Week 1 games

Yahoo Sports • 1 min read • Latest: Sep 14, 2026, 9:17 AM

Last updated Sep 14, 2026

NFL+ faces backlash over technical issues during Week 1 games

Summary

The NFL+ app experienced significant technical difficulties on September 13, disrupting viewing for many fans on the first Sunday of the 2026 NFL season. Following nearly an hour of issues, NFL+ issued an apology but faced severe criticism from subscribers who demanded more than just an apology, calling for refunds and better service. Over 15,000 complaints were reported on Down Detector, indicating widespread frustration among users. The problems coincided with additional complaints about streaming issues faced by Netflix during the NFL's first regular-season game in Australia. Fans highlighted how much action they missed due to the outage.

Source Links

Yahoo Sports

By the Numbers

•NFL+ app faced more than 90 minutes of disruptions on September 13.
•Fans criticized NFL+ and called for refunds for missed content.
•The service apologized but did not satisfy many frustrated subscribers.
•More than 15,000 complaints recorded on Down Detector.
•Similar streaming issues noted with Netflix during a game in Australia.

Latest Updates

9:17 AMYahoo Sports — ‘Do More Than Apologize,’ ‘How About Refunds for Ruining Our Sunday!’ — NFL+ Apology Ripped to Shreds As Frustrated Fans Make Feelings Clear

What they're saying

"
The 2026 NFL season delivered a nightmare start for fans on Sunday when the NFL+ app suddenly started facing technical issues. As frustration spread online, NFL+ eventually apologized for the disruption.
— Yahoo Sports

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